For people in Switzerland who receive a Krankenkasse or health insurance letter in German, French, or Italian.
Identify the document type
Swiss insurance letters may be premium invoices, policy updates, deductible statements, certificate requests, reimbursement decisions, or reminders. The title and first paragraph usually reveal which type you received.
Separate information from required action
Some letters only inform you about a change. Others require payment, a missing certificate, a signed form, or a response by a specific date. Mark the required action before reading the details.
Verify numbers before acting
Check policy number, insured person, invoice period, premium amount, deductible, co-payment, IBAN, QR-bill reference, and due date against the original document.
AI summaries are for understanding and organization only. Verify deadlines, payment details, appeal options, and legal effects against the original document or a qualified professional.
FAQ
What is a Krankenkasse?
Krankenkasse is the German term for health insurance provider. In Switzerland, official insurance mail can include invoices, policy changes, and reimbursement decisions.
Can LetterON read French or Italian insurance letters?
LetterON supports multiple interface languages and can summarize key fields from official letters across supported languages.